The HSI Cyber and Operational Technology Division oversees investigations of internet-related crimes, including cybercrime and child exploitation, and manages initiatives that combine information sharing and technology across DHS.

Cyber and Operational Technology supports ICE and DHS by improving methods for managing different types of information and operational technology and directing how these tools are shared with other agencies and organizations. Cyber and Operational Technology, which houses both the HSI Innovation Lab and the Cyber Crimes Center, directly supports HSI's law enforcement and mission support programs and helps develop major advancements in technology used to combat crime through initiatives such as technical surveillance operations, cybersecurity, computer forensics, Title-III communication intercepts, and the Repository for Analytics in a Virtualized Environment (RAVEn) — HSI’s next-generation platform for data analytics.

Cyber and Operational Technology proactively uses these technologies to keep pace with emerging computer technology and cyber processes that support investigations into cyber-related criminal activities and vulnerabilities with state-of-the-art investigative methods and computer forensic techniques. Cyber and Operational Technology also ensures that HSI complies with current information technology standards and security requirements, supports information sharing and intelligence reporting, and gathers and distributes reports based on statistics collected during investigative casework.