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Information for Employees Involved in 9/11 Evidence Recovery and Clean-Up Efforts

Many former U.S. Customs Service (USCS) and Immigration and Naturalization Service (INS) employees either worked at duty stations near Ground Zero in New York, New York, or assisted with evidence recovery and clean-up efforts connected to the 9/11 terrorist attacks.

The covered exposure area for benefits eligibility is:

  • Any location south of Houston Street and any block of Brooklyn that is within a 1.5-mile radius of the former World Trade Center site in New York City, New York;
  • The Flight 93 crash site outside of Shanksville, Pennsylvania; and
  • The Pentagon in Arlington, Virginia.

If you reported to a duty station for at least four days or participated in recovery activities for any length of time at any of these locations between September 11, 2001, and July 31, 2002, then you may be eligible for 9/11-related benefits.

The following is a list of known sites where legacy INS and USCS employees were present and qualify for 9/11-related benefits:

  • Ground Zero in New York, New York;
  • 26 Federal Plaza in New York, New York (legacy INS);
  • 201 Varick Street in New York, New York – Enforcement and Removal Operations; legacy INS);
  • Fresh Kills, Staten Island Landfill, or barge loading piers; and
  • Homeland Security Investigations (legacy USCS) Special Agent in Charge Newark Evidence Storage Facility.

U.S. Immigration and Customs Enforcement (ICE) understands that because of this work or duty station location, some employees have or will confront physical or mental health conditions that can be painful, life-threatening, and expensive. To assist with these issues, the federal government has programs that may provide benefits to affected employees such as free medical monitoring, screening, and treatment, as well as compensation benefits for surviving family members. To obtain benefits, eligible employees must register directly on the programs’ websites for coverage. In addition, registration also reserves employees’ rights to file a claim in the future.

Even if you are not ill, it is critical to register with the World Trade Center Health Program (WTCHP) to preserve your right to claim benefits under the WTCHP, as well as potential benefits from the September 11th Victim Compensation Fund (VCF) and the Public Safety Officers’ Benefits program (PSOB), should you or your family need them in the future. This message is designed to help in answering some frequently asked questions and to provide contact information for each of these respective programs.

This site is designed to offer assistance in answering some frequently asked questions and to provide the contact information for each of these respective programs. In addition, ICE is working to identify any legacy agency records that may exist to support an employee’s application into the below program(s). However, as outlined below and in the specific program website information, such agency provided documentation is not required to initiate the application process.

ICE & Federal Program Information

The below information is provided to current and former ICE employees or former employees of each of the respective legacy agencies. However, ICE cannot offer medical or legal advice regarding an employee's health issues related to the 9/11 attacks. (One of the main requirements for all three programs listed below is to establish presence at one the affected locations. ICE may be able to provide you with a presence letter if you email your inquiry to ICE.9-11@ice.dhs.gov.)

Federal Program Information

There are three main programs that affected employees should consider:

  • The World Trade Center Health Program (WTCHP): This program was established for eligible employees who assisted with evidence recovery and clean-up efforts connected to the 9/11 terrorist attacks in New York City (both 6 World Trade Center and the Staten Island Landfill), the Pentagon, and the crash site near Shanksville, PA. WTCHP provides free health screening, monitoring, and treatment. Medical conditions that are covered include certain cancers, respiratory diseases such as asthma and chronic cough, digestive disorders, and mental health conditions such as PTSD. Employees who participated in the evidence recovery efforts between September 11, 2001, and July 31, 2002, may be eligible to register. read more
  • The September 11th Victim Compensation Fund (VCF): This program provides compensation for individuals (or a personal representative of a deceased individual) who suffered physical harm or were killed as a result of the 9/11 terrorist attacks or the debris removal efforts that took place in the immediate aftermath of those attacks. The VCF eligibility standards are based on those set by WTCHP. read more
  • The Public Safety Officers' Benefits Program (PSOB): This program provides a death benefit to the eligible survivors of any employee whose death was the direct and proximate result of an injury sustained in the line of duty. PSOB also provides a one-time financial payment directly to public safety officers determined to be permanently and totally disabled as the direct and proximate result of personal injury sustained in the line of duty, as well as educational assistance for their spouses and eligible children. For this program, the term “public safety officer” is defined as a law enforcement officer, firefighter, or other first responder survivors who were involved in the rescue, recovery, and clean-up efforts. read more

Tax Relief for Victims of Terrorist Attacks (Publication 3920)

This publication explains some of the provisions of the Victims of Terrorism Tax Relief Act of 2001. Under this Act, the following amounts are not included in income. (See Payments to Survivors for details about the following amounts.)

  • Certain disability payments received in tax years ending after September 10, 2001, for injuries sustained in a terrorist attack.
  • Payments from the September 11th Victim Compensation Fund of 2001.
  • Qualified disaster relief payments made after September 10, 2001, to cover personal, family, living, or funeral expenses incurred because of a terrorist attack.
  • Death benefits paid by an employer to the survivor of an employee if the benefits are paid because the employee died as a result of a terrorist attack.

Program FAQs

The World Trade Center Health Program (WTCHP)

Why is enrollment in WTCHP important?

WTCHP enrollment is the gateway for the other two programs (VCF and PSOB).

While WTCHP, VCF, and PSOB all have different eligibility criteria, both the VCF and PSOB have established procedures to use the WTCHP's health condition certification decisions in assessing eligibility for each of their programs.

  • For VCF, WTCHP shares its health condition certification data for VCF claimants who are also WTCHP members.  For VCF claimants who are not WTCHP members, WTCHP provides a “certification-like” review, called “verification," for VCF. During this "verification" process, WTCHP applies the same criteria it uses when making certification decisions for its own members.  VCF relies on the certification and verifications from WTCHP to make its eligibility assessment.
  • For PSOB, the Bureau of Justice Assistance (BJA) recently announced that it will use WTCHP health condition certifications and VCF determinations to assess eligibility for PSOB claims connected to 9/11 exposure.

Who can apply for WTCHP coverage?

If you responded to the 9/11 terrorist attacks in New York City to include the Staten Island Landfill, the Pentagon, or Shanksville and performed rescue, recovery, and/or cleanup work, or lived or worked in the WTCHP-designated area in New York City, then you may be eligible for WTCHP. Note that the eligibility location and the requirement for the number of hours worked vary by site, so employees need to check the conditions for each site: New York City, the Pentagon, and/or Shanksville.

How do I apply for WTCHP coverage?

If you have questions about eligibility or how to register, please call (888) 982-4748 or visit www.cdc.gov/wtc/apply.html for descriptions of WTCHP's eligibility criteria.

What type of information is requested in the application?

In the WTCHP application, you will be asked to identify the capacity in which you responded as a worker or volunteer. The application requests: (1) applicant information (e.g., name, mailing address, phone number); (2) questions about your 9/11 terrorist site experience, including the location and duration of your response activities; (3) required documentation of your work experience; and (4) an attestation that you have completed the application truthfully.

What documentation will I need to apply to WTCHP?

Enrollment in WTCHP requires that you provide documentation to support the information in your application related to your response or location on 9/11 or in the following months.

Supporting documentation must show your location, dates of activities, and duration of activities. Examples of supporting documentation include, but are not limited to, a pay stub; a personnel roster; site credentials; or a written statement signed by an employer or co-worker under penalty of perjury.

If you do not have supporting documentation, you will be asked to write a short statement explaining how you tried to find documentation of what you did and why you cannot include documentation with your application.

Do I need to have medical information available when I apply?

For enrollment in WTCHP, you will not need to provide medical documentation. If you meet the eligibility requirements and are enrolled, WTCHP will provide instructions to set you up with a Clinical Center of Excellence (CCE) or the Nationwide Provider Network (NPN) for individuals living outside the New York metropolitan area. Once you are assigned to a CCE or the NPN, you will be contacted to set up an initial monitoring exam. This monitoring exam is a necessary step in WTCHP's process for certification of health conditions. If you have medical records related to a condition that you believe is related to your 9/11 exposure, you can take them with you to your monitoring exam.

What if I have already filed for workers' compensation or for another work-related injury or illness benefit?

The application asks for additional details about these filings, including where and when you filed, and whether your claim was accepted or denied. If your health condition gets certified, WTCHP will cover the cost from the date of certification of the medical services provided and when appropriate, will coordinate with other payers including but not limited to workers' compensation, line of duty injury insurance, and private and public healthcare programs.

What types of health conditions does WTCHP cover?

A list of covered conditions (“List of WTC-Related Health Conditions” or “List”) is available at www.cdc.gov/wtc/conditions. These health conditions are called "WTC-related health conditions." Generally, an eligible responder may be certified and provided with medically necessary treatment for specific airway and digestive disorders, mental health conditions, musculoskeletal disorders, and/or cancers. WTCHP also provides treatment for health conditions medically associated with certified health conditions on the List. Medically associated health conditions are those health conditions that either result from the treatment or progression of a certified WTC-related health condition.

What types of services may I receive?

Eligible responders and survivors will receive free annual medical monitoring. And, if your condition is certified as a WTC-related health condition (see previous question), WTCHP healthcare providers will provide free, quality, medically necessary treatment for that condition.

Is it too late for me to apply for WTCHP?

No. WTCHP does not have an application deadline and was recently reauthorized through 2090. However, there are some time limitations for certification requirements. Please consult WTCHP regarding the time limitations.

Who administers WTCHP?

The U.S. Department of Health and Human Services (HHS) administers WTCHP through the Centers for Disease Control and Prevention's (CDC) National Institute for Occupational Safety and Health (NIOSH).

The September 11th Victim Compensation Fund (VCF)

Who is eligible for VCF?

VCF provides benefits to individuals, or their beneficiaries, who worked at any 9/11 crash site (to include 6 World Trade Center evidence recovery efforts and the Staten Island Landfill) during the period between September 11, 2001, and May 30, 2002, and sustained a physical injury or have been diagnosed with an illness as a direct result of work at any 9/11 crash site. To receive VCF funds, a claimant must waive his/her rights to pursue civil litigation for damages related to 9/11 (other than from collateral sources such as insurance providers).

Why should I register for VCF now?

It is important for 9/11 responders to register with VCF now because registration preserves the right to file claims for injury or death later. There are a range of registration deadlines that depend on the nature of the injury (e.g., claims for death benefits must be filed within two years of death) that are described at https://www.vcf.gov/deadlines.

How do I register for VCF?

The VCF registration system is open and 9/11 responders should register with VCF to preserve their right to file claims later.

To register, go to www.claims.vcf.gov.

The registration process is described at https://www.vcf.gov/how-register.

Who administers VCF?

VCF is administered by the U.S. Department of Justice.

For more information, go to www.vcf.gov or call (1-855) 885-1555.

The Public Safety Officers' Benefits Program (PSOB)

Who is eligible for a PSOB claim?

Eligible beneficiaries for PSOB benefits can be spouses, children, and designated PSOB beneficiaries on file with the agency at the time of the death, or surviving parents. Eligible children include any biological natural, out-of-wedlock, adopted or posthumous child, or stepchild who is 18 years old or younger. Children between the ages of 19 and 22 may be eligible if they are full-time students at the time of the officer's death, and children over 18 who are incapable of self support at the time of the officer's death due to a disability may also be eligible.

Can I receive compensation from both the VCF and PSOB?

Beneficiaries of employees who are eligible for VCF and/or PSOB benefits can receive up to $339,881 from the programs combined.

Are there deadlines for filing a PSOB claim?

PSOB regulations provide that a claim must be filed within three years after the date of the individual's death or one year after the receipt or denial of any benefits payable by the officer's agency, unless the time for filing is extended by the Director of the BJA for good cause shown. For 9/11-related deaths, claims must be filed by December 18, 2020.

Who administers PSOB?

The U.S. Department of Justice administers PSOB through the Bureau of Justice Assistance. For more information, go to www.psob.gov or call (1-888) 744-6513.

If you have additional questions about the information contained in this broadcast message, please contact: Elaine Albert, at (949) 360-3483 or Lena Garcia, at (214) 905-5327.

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