Oldham County Detention Center

This facility offers individual “chirping” devices. Once the detainee has the device, an invite can be sent to the number of their choice to make the connection to begin communication via text messaging. Families can send messages by visiting their website: https://correctpay.com/.

Messaging, telephonic, and video communications are also available through shared kiosks. To place money on a detainee account for telephone or video calls, contact the provider, Combined Public Communications at (877) 998-5678 or visit their website: www.inmatesales.com

If you need information about a detainee at this facility, you may call (502) 222-3500. Please have the individual’s biographical information ready, including the following: First, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming telephone calls. If you need to get in touch with a detainee to leave an urgent message, you must call (502) 222-3500 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message. There are virtual visitation options for this facility in the Visitation section.

Immigration Court

For information about a matter before the immigration court, you may call 1-800-898-7180 to speak with them directly. Applications for relief from removal and other applications requested by the immigration judge must be filed directly with the immigration court.

Board of Immigration Appeals (BIA)

For information about a matter before the Board of Immigration Appeals (BIA), you may call (703) 605-1007 where you can obtain automated information or speak with a live representative during office hours.

Nationwide pro bono representatives listing →

To Post a Delivery Bond

Delivery bonds are posted when a person has been taken into ICE custody and placed into removal proceedings while in the United States. If you wish to post a bond for a detainee who is currently detained by ERO, please visit www.ICE.gov/bonds and select “Click Here to Post a Bond.” When making a bond payment, you may be asked to certify whether you are a U.S. citizen, lawful permanent resident, or currently in immigration proceedings.

Other Legal Access Related Communications

Requests for case information pertaining to detainees at this facility should be sent to the Chicago Field Office detained unit via email at chi-ero-detained@ice.dhs.gov. Please note that this mailbox does not accept applications for Stay of Removal or Case Appeals.

Sending Non-Confidential Messages to Detainees

For non-confidential communications, see the section on “Contacting a Detainee” for the specific options. For confidential communications, see the Hours of Visitation section for the Virtual Attorney Visitation options.

Contacting the Deportation Officer

To ascertain the identity of your client’s Deportation Officer, contact the Chicago Field Office detained unit via email at chi-ero-detained@ice.dhs.gov. Please note that a G-28 must be on file for any information to be disclosed.

Submitting a G-28

G-28s filed on behalf of detainees at this facility can now be accepted through the online platform ERO eFile. Facility staff will not have access to ERO eFile at this time; legal representatives should download copies of their submitted G-28 for any in-person or remote legal visit.

Friends and Family Visits

ICE detainees are allowed two (40) minute visitations per week. The visitation days and hours (Eastern Time) are listed below.

Tuesday 8 a.m. to 11 a.m. and 1 p.m. to 3 p.m.
Thursday 8 a.m. to 11 a.m. and 1 p.m. to 3 p.m.
Sundays: 8 a.m. to 11 a.m. and 1 p.m. to 3 p.m.

You must register and schedule on site visits through inmatessales.com or by calling 1-877-998-5678.

Virtual Friends and Family Communications

Schedule virtual communications via our provider, Combined Public Communications by visiting their web site at inmatesales.com.

Attorney Visits

The visitation days and hours (Eastern Time) for legal representatives are listed below.

Daily: Anytime 24/7 (Picture IDs and BAR Cards are required for identification)

A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.

Virtual Attorney Visitation | Video Teleconferencing

All appointments for virtual legal visits or phone calls should be made 24 hours prior to the desired appointment time. Appointments are scheduled from 8 a.m. to 4 p.m. and are in 30 to 60-minute increments. All appointments are contingent on availability. Legal representatives are not limited to the number of VTC appointments they can request, but no legal representative is permitted more than one 60-minute appointment with a detainee in a single day.

The same guidelines for in-person attorney/client visits will apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the session. The sessions will be confidential; Our control room officer will have visual of the confidential room to ensure security. You will also have a panic button for your security.  Once you have completed your in-person visit you can contact control by the call button.

The preferred way for legal representatives to request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients is via email to: ahamilton@oldhamcountyky.gov

 A response will be sent with a confirmed date and time. The email should include:

• Legal representative’s full name
• Legal representative’s contact information, including phone number(s), email address, and Zoom/Cisco WebEx account information
• Detainee’s name
• Detainee’s Administrative File Number (A Number)
• A few proposed times/dates for the requested virtual legal visit
• The legal representative’s government issued identification
• The legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status.
• The attorney’s DHS Form G-28 (unless this is a pre-representational)
• If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and the assistant’s government issued identification.

Electronic Exchange of Legal Documentation

When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of electronic written communication by means between the detainee and their designated legal representative.

Faxes/Emails sent by Legal Representatives to the attention of detainees

Legal representatives can send legal correspondence via email to: ahamilton@oldhamcountyky.gov. Please note that legal representatives should include a cover letter that includes the following:

• Detainee Full Name
• Detainee Administrative Number (A-Number)
• Sender’s Return email
• Total number of pages sent
• Notate the correspondence is “Legal Mail”

The documents will be inspected for contraband but not read. The legal mail will be delivered to the detainee. All legal electronic communication requests will be processed during normal business hours Monday through Friday 8 a.m. to 4 p.m. EST, excluding holidays.

Consular Visits

Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with an ICE Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Officer for this facility can be reached by contacting the Chicago Field Office detained unit via email at chi-ero-detained@ice.dhs.gov.

Clergy Visits

Clergy may visit detainees at any time but must make prior arrangements with the Administrator. Please submit requests via email to ahamilton@oldhamcountyky.gov.

Visiting Restrictions

• All family or other social visits are non-contact.
• No firearms or weapons of any kind are permitted in the facility.
• If visitors are or appear to be intoxicated, visitation will not be allowed.
• All visitors are subject to search while in the facility.
• Visitors are not allowed to pass or attempt to pass any items to detainees.
• Visitors are not allowed to carry any items into the visitation area.

Search Procedures (prior to or during all visits)

All individuals requesting admittance to the facility, or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the visitation areas of this facility.

Commissary Funds

To place money on a detainee account for commissary you must either utilize the kiosk in the jail lobby or visit https://correctpay.com/. Detainees may also receive funds via United States Postal Service money orders. Please use the address listed below and reference the detainee’s name plus last four digits of the Administrative File Number (A Number) on the money order. If detainees receive funds in the mail, the money will be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail.

Telephone Call Funds

To place money on an inmate’s account for phone minute usage the public may call 877-998-5678 or visit www.inmatesales.com.

Postal Mail

Letters sent to detainees must be addressed as indicated below and must include the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read, but it is scanned and can be viewed on the in-cell kiosk.

When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.

The address to send postal mail to the facility is:

Oldham County Detention Center
C/O Detainee Name, Last 4 digits of the Administrative File Number (A Number)
3405 West Highway 146
LaGrange, KY 40031

A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer.

Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from an ICE officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Before sending packages to detainees, contact the Chicago Field Office detained unit via email at chi-ero-detained@ice.dhs.gov.

Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them for pick up. All outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in the detainee handbook.

Detainees are allowed to purchase stamps for use. Generally, there is no limit to the number of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.

The facility has a responsibility to protect the privacy and other rights of detainees and members of the staff. Therefore, interviews will be regulated to ensure the orderly and safe operation of the facility. Ordinarily, live television or radio interviews will not be permitted in the facility. For media inquiries about ICE activities, operations, or policies, contact the ICE Office of Public Affairs at ICEMedia@ice.dhs.gov.

Personal Interviews

A news media representative who desires to conduct an interview with a detainee must apply in writing to the Chicago Field Office, Office of Enforcement and Removal Operations, indicating familiarity with and agreement to comply with the rules and regulations of the facility as provided to that person by staff.

Detainee Consent

A detainee has the right not to be interviewed, photographed, or recorded by the media. Before interviewing, photographing, or recording the voice of a detainee, a visiting representative of the media must obtain written permission from that individual.

All FOIA and Privacy Act requests must be submitted on form G-639 (Freedom of Information / Privacy Act Request) or in letter format. All requests must contain the original, notarized signature of the subject in question. Please complete the form G-639 thoroughly and if writing a letter, be sure to include the full name, any other names used, date of birth, place of birth, A-number of the alien you are seeking information about, as well as your full name, address, and telephone number, so that we may contact you if we have any questions.

Mail your FOIA or Privacy Act request to:

U.S. Immigration and Customs Enforcement
Freedom of Information Act Office
800 North Capitol Street, NW, Room 585
Washington, D.C. 20536

Phone – 1-866-633-1182
Email – ICE-FOIA@dhs.gov

We strive to provide quality service to people in our custody, their family, friends, and to their official representatives. If you believe that we have not lived up to this commitment, we would like to know. If we have met or exceeded your expectations, please let us know that as well.

To comment on the services provided at this office, please write to:

Field Office Director, Enforcement and Removal Operations
U.S. Immigration and Customs Enforcement
101 W Ida B Wells Drive, Suite 4000
Chicago, Illinois 60605

If you feel that an ICE employee or contract services employee mistreated you and wish to make a complaint of misconduct, you may:

Contact the Field Office Director at:

Field Office Director, Enforcement and Removal Operations
U.S. Immigration and Customs Enforcement
101 W Ida B Wells Drive, Suite 4000
Chicago, Illinois 60605
(872)-351-3990

Write the Office of Professional Responsibility:

Director, Office of Professional Responsibility
U.S. Immigration and Customs Enforcement
Mailstop 5099
500 12th Street, SW STE 1049
Washington, DC 20536-5005

Contact the ICE OPR Integrity Coordination Center (ICC):

1-833-4ICE-OPR
ICEOPRIntake@ice.dhs.gov

You may also contact the Department of Homeland Security, Office of Inspector General:

DHS Office of Inspector General
Attn: Office of Investigations - Hotline
245 Murray Drive, Building 410 Stop: 2600
Washington, DC 20528
Call: 1-800-323-8603
Fax: 202-254-4292
DHSOIGHOTLINE@DHS.GOV