Ms. Susan Dunbar is the acting Executive Associate Director (EAD) for Management and Administration (M&A) for U.S. Immigration and Customs Enforcement (ICE). Ms. Dunbar, supported by a geographically dispersed team of approximately 1,600 professional support staff (including 16 subordinate Senior Executives) and an annual operating budget of nearly $1.2B, delivers enterprise services to ICE’s workforce of approximately 20,000 law enforcement and support personnel in more than 400 offices across the United States and around the world. Ms. Dunbar oversees ICE’s approximately $9.14 in budgetary resources, expenditures, accounting and finance; acquisition management processes and procurements; human resources, workforce recruitment and hiring; information technology systems and tactical communications support; management, sharing, disclosure, and protection of ICE data and information; real property and asset management; and ICE’s leadership and career development training.
Prior to this assignment, Ms. Dunbar served as the Chief Human Capital Officer for ICE. She has been in this position since May 2019. Ms. Dunbar previously served as the Acting Chief Human Capital Officer and Acting Deputy Chief Human Capital Officer, Operations.
Ms. Dunbar is responsible for managing more than 230 employees located in Washington, DC; Dallas, Texas; and Laguna Niguel, California, providing human resources services for more than 19,000 ICE employees worldwide. Programs overseen include hiring and staffing, classification, benefits and retirement, payroll and compensation, retention and recruitment, employee and labor relations, employee assistance and peer support programs, employee performance management and awards, workers’ compensation, human resources (HR) policy, and HR information technology.
Ms. Dunbar has also served as the OHC Deputy Chief Human Capital Officer, Strategy & Services, and Executive Director for Employee and Labor Relations. In these roles, Ms. Dunbar was responsible for management of medical affairs, which included the workers’ compensation program, executive services (for SES employees), employee and labor relations, assessments and workforce planning, and employee assistance and peer support programs.
Prior to joining OHC, Ms. Dunbar was the Division Director, Inspections and Detention Oversight, which was under the Office of Professional Responsibility (OPR). She was responsible for the management of three units that inspected and reviewed ICE offices, operations, and processes and provided executive management with an independent assessment of the effectiveness and efficiency of the overall ICE mission.
Since 2004, Ms. Dunbar has also served in other key positions within ICE. She was the Legislative Counsel within the Office of the Principal Legal Advisor, and the Policy Director for ICE.
Ms. Dunbar holds a law degree from Valparaiso University School of Law and a Bachelor of Arts degrees in international relations and political science from the University of Wisconsin at Madison.
