Contact - Field Offices tabs

Contacting Headquarters

U.S. Immigration and Customs Enforcement's (ICE) Enforcement Removal Operations (ERO) is committed to a transparent process and to resolving your concerns at the earliest opportunity available. For this reason, concerns or questions regarding ERO practices, policies and/or programs should first be directed to the local field liaison.

Prior to contacting headquarters, you must first try to resolve your request or concern at the field level, which may be done using the ERO Contact Form. If you need further assistance after contacting the field, you may contact ERO via calling the ICE Detention and Reporting and Information Line (1-888-351-4024).

Note: If you elect to communicate with us via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ERO in a secure manner, please send your inquiry via U.S. Mail instead.

Contact Field Offices

ERO is committed to a transparent process and to resolving your concerns as promptly as possible. For this reason, concerns or questions regarding ICE practices, policies and/or programs should first be directed to the local field liaison.

• If your concern relates to case management, detention or removal, contact the local field office via the ERO Contact Form.
• If your concern relates to immigration court proceedings, contact the local Office of Chief Counsel (OCC).

Locate the appropriate field office from the list of 24 field liaisons.

Note: If you elect to communicate with ICE via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ICE in a secure manner, please send your inquiry to ICE via U.S. mail instead.

NOTE: In order for ERO to share any information regarding another individual, you MUST provide a signed privacy waiver or G-28 if you are the alien's legal representative.

• Download ICE Privacy Wavier.
• Download Form G-28, Notice of Entry.
• Learn more about ICE privacy restrictions.

HSI has 26 Special Agent in Charge (SAC) principal field offices throughout the United States. The SAC offices are responsible for the administration and management of all investigative and enforcement activities within the geographic boundaries of the office.

View for All States | View International Offices

Local, State and Federal law enforcement officers and investigators utilize the LESC for timely and accurate information on the immigration status and identity of individuals who have been arrested or are under investigation.

The LESC, located in Williston, Vermont, operates 24 hours a day, 365 days a year. For information on how to access the Law Enforcement Support Center via NLETS, direct inquiries to:

LESC Computer Services Division
188 Harvest Lane
Williston, Vermont 05495
(802) 872-6050 or via the NLETS Administrative Message (AM) to VTINSO7SO

Chief counsel offices and corresponding sub-offices. Jurisdiction for certain offices extends across several states.

To contact the OPR about criminal misconduct by an ICE or CBP employee, please call 1-877-2INTAKE.