The Butler County Sheriff’s Office

If you need information about a detainee that is housed at this facility, you may call (513) 785-1106 between the hours of 7 a.m. – 11 p.m. When you call, please have the alien’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.

Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (513) 785-1106 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

Immigration Court

For information about a matter before the immigration court, you may call 1-800-898-7180 to speak with them directly. Applications for relief from removal and other applications requested by the immigration judge must be filed directly with the immigration court.

Board of Immigration Appeals (BIA)

For information about a matter before the Board of Immigration Appeals (BIA), you may call (703) 605-1007 where you can obtain automated information or speak with a live representative during office hours.

Click the link for a list of pro bono representatives nationwide who might be able to assist you.

To Post a Delivery Bond

Delivery bonds are posted when a person has been taken into ICE custody and placed into removal proceedings while in the United States.

Post a Bond

Submitting a G-28

G-28s filed on behalf of detained aliens at this facility can now be accepted through the online platform ERO eFile. Facility staff will not have access to ERO eFile at this time; legal representatives should download copies of their submitted G-28 for any in-person or remote legal visit.

Other Legal Access Related Communications

Requests for case information pertaining to aliens detained at the Butler County Sheriff’s Office Correctional Complex can be sent to Records@butlersheriff.org. Please note that this mailbox does not accept applications for Stay of Removal or Case Appeals.

Friends and Family Visits

All inmates whose last name begins with A – J:

Saturday
9 a.m. – 11 a.m.
1 p.m. – 5 p.m.
7 p.m. – 9 p.m.

All inmates whose last name begins with K – Z:

Sunday
9 a.m. – 11 a.m.
1 p.m. – 5 p.m.
7 p.m. – 9 p.m.

Additional Holiday Visitation may be announced to the detainee.

Visitation Information

Visitation communications may be subject to monitoring and/or recording by law enforcement.

Each detainee shall be permitted a thirty (30) minute visit on their designated visitation day, unless circumstances dictate temporary suspension of Detainee Visitation. Detainees are allowed up to three (3) people on their visitation list. Detainees cannot make changes to their list until they have been at the facility for thirty (30) days and must wait an additional thirty (30) days after each change. Those detainees that have less than three (3) people on their visitation list may add another person to the list at any time. Change, additions or deletions to a detainee’s visitation list must be made via a Request for Visitor Form supplied in each housing unit.

Visitor Requirements

• Visitors must be an approved visitor on the visitation list.
• Visitors must show photo identification (proper identification includes a state or federal issued card or a passport with proper documentation of port of entry).
• Visitor under the age of eighteen (18) years of age do not have to be on the list, but must be accompanied by an approved adult from the detainee’s visitation list.

Denying Visitation

• Visitor presents a clear and present danger to security.
• Visitor is under the influence of alcohol or drugs.
• Visitor refuses to show proper identification.
• Detainee refuses the visit.

Attorney Visits

Legal representatives of detainees are authorized to visit their clients during the following hours:

7 a.m. – 11 p.m.

A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.

Attorneys can visit their client any time excluding mealtimes, headcounts, or during an emergency. Mealtimes and headcounts are as follows:

Breakfast 5 a.m. - 6 a.m.
7 a.m. - 7:30 a.m. Headcount Saturday and Sunday
9 a.m. - 9:30 a.m. Headcount Monday-Friday
Lunch 11 a.m. - 12:30 p.m.
Dinner 5 p.m. - 6:30 p.m.
Headcount 6 p.m. - 6:30 p.m.
Headcount 11 p.m. - 11:30 p.m.

Attorneys must show a state-issued Attorney General Card and photo ID to gain entrance. All visitors are subject to security procedures. Visitors must sign in the visitor register. Purses briefcases or packages are not permitted in the facility. They may be stored before entering the facility.

Legal Calls or Video Teleconferencing

Legal representatives may request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients by calling Combined Public Communication (CPC) at (702) 829-3001, select option 4 to get setup with the off-site video visitation system. Once CPC verifies you are a practicing attorney, they will send you the information on purchasing video visitation minutes and the procedures for scheduling visits with your client.

• CPC will need:
• Legal representative’s full name
• Legal representative’s contact information, including phone number(s), and email address
• Detainee’s name
• Detainee’s alien number
• A scan of the legal representative’s government issued identification
• A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status.
• If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification.

Attorneys wanting to correspond with their client by mail will need contact CPC (702) 829-3001 select option 4 and request to receive a QR code. CPC will email the attorney a QR code. Each attorney will have their own QR. The unique QR will be placed on the outside of the envelope they are mailing to their client.

All appointments for VTC meetings or phone calls should be made 24 hours prior to the desired appointment time. Appointments are scheduled 6 a.m. – 9 p.m. and are in 30 to 60-minute increments. Legal representatives are not limited on the number of VTC appointments they can request, but no legal representative is permitted more than one 60-minute appointment with a detainee in a single day.

The same guidelines for in-person attorney/client visits will apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential.

Please be advised that legal representatives and their staff are not permitted to video or audio record during any virtual or in-person visit or any call with detainees at the facility. Any violation of these rules may result in suspension or a permanent revocation of VAV user privileges.

Faxing Legal Documents

Butler County does not allow faxes.

Consular Visits

Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility.

Clergy Visits

Clergy may visit detainees at any time from 7 a.m. – 11 p.m. and present appropriate credentials from their religious organization or State Ordination certification.

Visiting Restrictions

• All family or other social visits are non-contact.
• No firearms or weapons of any kind are permitted in the facility.
• If visitors are or appear to be intoxicated, visitation will not be allowed.
• All visitors are subject to search while in the facility.
• Visitors are not allowed to pass or attempt to pass any items to detainees.
• Visitors are not allowed to carry any items into the visitation area.

Search Procedures (prior to or during all visitations)

All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail will be opened and copied along with the envelope. The copied correspondences will be forwarded to the detain. The original letters will be destroyed, photos or drawings along with items of perceived value will be copied and the original will be placed in the detainee’s property box. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.

Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.

When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.

Money is not to be given directly to the detainee. Money can be placed on the detainee's account by calling Access Corrections (866) 345-1884, or via website AccessCorrections.com, walk-in lobby kiosk, 705 Hanover Street, Hamilton OH 45011 or Cash walk-in at any CashPay Today locations (including Dollar General Stores).

If detainees receive funds in the mail, they will be returned to sender. Detainees are cautioned not to have cash sent to them in the mail.

A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees: Contact the ICE Field Office to arrange a drop off of items or mailing instructions. The Butler County Sheriff’s Correctional Complex will not receive any items at their facility.

Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

The facility has a responsibility to protect the privacy and other rights of detainees and members of the staff. Therefore, interviews will be regulated to ensure the orderly and safe operation of the facility. Ordinarily, live television or radio interviews will not be permitted in the facility. For media inquiries about ICE activities, operations, or policies, contact the ICE Office of Public Affairs at ICEMedia@ice.dhs.gov.

Personal Interviews

A news media representative who desires to conduct an interview with a detainee must apply in writing to the Detroit Field Office of Enforcement and Removal Operations, indicating familiarity with an agreement to comply with the rules and regulations of the facility as provided to that person by staff.

Detainee Consent

A detainee has the right not to be interviewed, photographed, or recorded by the media. Before interviewing, photographing, or recording the voice of a detainee, a visiting representative of the media must obtain written permission from that individual.

All FOIA and Privacy Act requests must be submitted on form G-639 (Freedom of Information / Privacy Act Request) or in letter format. All requests must contain the original, notarized signature of the subject in question. Please complete the form G-639 thoroughly and if writing a letter, be sure to include the full name, any other names used, date of birth, place of birth, A-number of the alien you are seeking information about, as well as your full name, address, and telephone number, so that we may contact you if we have any questions.

Mail your FOIA or Privacy Act request to

U.S. Immigration and Customs Enforcement
Freedom of Information Act Office
800 North Capitol Street, NW, Room 585
Washington, D.C. 20536
Phone – 1 (866) 633-1182
Email – ICE-FOIA@dhs.gov

We strive to provide quality service to people in our custody, their family, friends, and to their official representatives. If you believe that we have not lived up to this commitment, we would like to know. If we have met or exceeded your expectations, please let us know that as well. To comment on the services provided at this office, please write to:

Field Office Director, Enforcement and Removal Operations
U.S. Immigration and Customs Enforcement
985 Michigan Avenue, Suite 207
Detroit, MI  48226

If you feel that an ICE employee or contract services employee mistreated you and wish to make a complaint of misconduct, you may:

Contact the Field Office Director:

Field Office Director, Enforcement and Removal Operations
U.S. Immigration and Customs Enforcement
985 Michigan Avenue, Suite 207
Detroit, MI  48226
(313) 771-6601

Write the Office of Professional Responsibility:

Director, Office of Professional Responsibility
U.S. Immigration and Customs Enforcement
500 12th Street, SW
Suite 1049
Mailstop 5099
Washington, DC 20536-5005

Contact the ICE OPR Integrity Coordination Center (ICC):

1-833-4ICE-OPR
ICEOPRIntake@ice.dhs.gov

You may also contact the Department of Homeland Security, Office of Inspector General:

DHS Office of Inspector General
Attn: Office of Investigations - Hotline
245 Murray Drive, Building 410 Stop: 2600
Washington, DC 20528
Call: 1-800-323-8603
Fax: 202-254-4292
DHSOIGHOTLINE@DHS.GOV