Friends and Family Visits
Visitation is from 1:30 p.m. to 9:30 p.m., Saturdays and Sundays. Specific hours are designated by custody level.
- Visitation for females: 7:30 p.m. – 9:30 p.m.
- Low to medium custody males: 5:30 p.m. – 9:30 p.m.
- Medium to high custody males: 1:30 p.m. – 5:30 p.m.
- Special Management: 3:30 p.m. – 4:30 p.m.
To ensure adequate time to process visitors through security, all visitors must arrive 30 minutes prior to the scheduled visit time.
Visitors must present a valid verifiable government-issued identification card to enter the facility.
Visits shall not exceed 60 minutes.
Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area.
Attorney Visits
Legal representatives of detainees are authorized to visit their clients during the following hours:
1:30 p.m. – 9:30 p.m.
7 days a week
By appointment
To schedule an appointment send an email to Legal.Coordinator@CarolineDF.org. Include your client name and requested date/time of appointment.
A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.
Virtual Attorney Visitation
Legal representatives may request a virtual legal visit or confidential legal phone call with their clients or prospective clients by email at Legal.Coordinator@CarolineDF.org. The Caroline Detention Facility’s Legal Coordinator will email back with a confirmed date and time. Please see the flyer for details.
- Legal representative’s full name
- Legal representative’s contact information, including phone number(s), and email address
- Detainee’s name
- Detainee’s alien number
- A few proposed times/dates for the requested virtual legal visit session
- A scan of the legal representative’s government issued identification
- A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status.
- A scan of the attorney’s DHS Form G-28 (unless this is a pre-representational)
- If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification.
All appointments for VTC meetings or phone calls should be made 24 hours prior to the desired appointment time. Appointments are scheduled 8:30 a.m. to 5 p.m. and are in 60-minute increments. Legal representatives are not limited on the number of virtual legal appointments they can request, but no legal representative is permitted more than one 60-minute appointment with a detainee in a single day.
The same guidelines for in-person attorney/client visits will apply to virtual legal meetings and calls. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time.
Emailing Legal Documents
When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of communication by means of email between the detainee and their designated legal representative.
Faxes/Emails Sent by Legal Representatives to Detainees
Legal representatives can send legal correspondence to the following email address: Legal.Coordinator@CarolineDF.org. Please send the documents at least 48 hours in advance so the Legal Coordinator may have them prepared for the client prior to the visit.
The legal representative must include in the body of the email that includes the following:
- Detainee Full Name
- Detainee Alien Number
- Sender’s Return Fax Number
- Total number of pages sent
- The attachment is legal correspondence
The email will be delivered to the detainee in a sealed envelope with detainee name and A#. The documents will be inspected for contraband, but not read. The legal mail will be delivered to the detainee. All legal electronic communication requests will be processed during normal business hours Monday through Friday 8 a.m. to 4 p.m. excluding holidays.
Consular Visits
Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer in charge of the facility can be reached at (804) 330-8280.
Clergy Visits
Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office at (804) 633-0043 x161.
Visiting Restrictions
- All family or other social visits are low to medium either contact or non-contact (as specified by the detainee) high custody (non-contact).
- No firearms or weapons of any kind are permitted in the facility.
- If visitors are or appear to be intoxicated, visitation will not be allowed.
- All visitors are subject to search while in the facility.
- Visitors are not allowed to pass or attempt to pass any items to detainees.
- Visitors are not allowed to carry any items into the visitation area.
Search Procedures (prior to or during all visitations)
All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.