Grand Forks County Correctional Center

If you need information about a detainee that is housed at this facility, you may call (701) 780-8224. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.

If you need to get in touch with a detainee to leave an urgent message, you must call (701) 780-8224 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. You must also go to HomeWav.com and complete a full registration so you can be approved to visit with the detainee The detainee will be given your message.

This facility has kiosks. You can access information on how to send a non-confidential message at: HomeWav.com. For additional HomeWav support, you may call: 1 (844) 394-6639 (Monday through Friday, 8 a.m. - 5 p.m.).

Immigration Court

For information about a matter before the immigration court, you may call 1-800-898-7180 to speak with them directly. Applications for relief from removal and other applications requested by the immigration judge must be filed directly with the immigration court.

Board of Immigration Appeals (BIA)

For information about a matter before the Board of Immigration Appeals (BIA), you may call (703) 605-1007 where you can obtain automated information or speak with a live representative during office hours.

Click the link for a list of pro bono representatives nationwide who might be able to assist you.

To Post a Delivery Bond

Delivery bonds are posted when a person has been taken into ICE custody and placed into removal proceedings while in the United States. The person posting the bond must show proof of identity (valid Government-issued photo identification, passport, military ID, LPR card, driver’s license, etc.). This person (the obligor) is responsible for ensuring that the alien presents them self before an officer or representative of this agency whenever a request is made.

Bonds for aliens detained by ICE may be posted at ICE ERO bond acceptance offices nationwide, Monday through Friday (except public holidays) between the hours of 9 a.m. and 3 p.m., local time. For a list of ICE ERO bond acceptance offices nearest you or for bond information, click here. You must have the last name of the detainee and alien registration number before calling. Acceptable forms of payment to post a bond are money orders, cashier’s checks or certified checks. For all bonds $10,000 and over, the only accepted method of payment is a single cashier or certified check. Payments must be made payable to “U.S. Department of Homeland Security” or “Immigration and Customs Enforcement.”

Sending Non-Confidential Messages to Detained Noncitizens

This facility has kiosks. You can access information on how to send a non-confidential message at: HomeWav.com.

Other Legal Access Related Communications

Requests for case information pertaining to noncitizens detained at the Grand Forks County Correctional Center be sent to StPaul.Outreach@ice.dhs.gov. Please note that this mailbox does not accept applications for Stay of Removal or Case Appeals.

Contacting the Deportation Officer

To ascertain the identity of your client’s Deportation Officer, contact the St. Paul Field Office to obtain that information at (612) 843-8600. Please note that a G-28 must be on file for any information to be disclosed.

Submitting a G-28

G-28s filed on behalf of detained noncitizens at this facility can now be accepted through the online platform ERO eFile. Facility staff will not have access to ERO eFile at this time; legal representatives should download copies of their submitted G-28 for any in-person or remote legal visit.

Friends and Family Visits

Inmate visitation is available for friends and family to visit individuals incarcerated at the Grand Forks County Correctional Center. Visitation sessions are limited to a maximum of 20 minutes each and begin on the hour, at 20 and at 40 minutes after the hour.

Inmate visitation is available via video both onsite and offsite:

• Onsite: 1701 North Washington St. Grand Forks, ND 58203
• Offsite: Worldwide via the internet

Visitation is able to be scheduled at many times of the day, seven days a week, subject to availability of equipment and daily activities. No visitation will begin before 8 a.m. or be allowed after 10 p.m. Availability on any given day is determined by availability of inmate and equipment within living quarters. Onsite visitation is also limited by the number of lobby kiosks available at any time.

Onsite visitation is currently limited to be scheduled to the following hours:

All visitors must register and require approval prior to being able to visit with each inmate. Please allow up to 24 hours for approval process.

• Registration can be done in either of the following ways:
  • Onsite at the Grand Forks County Correctional Center Monday - Friday between the hours of 8 a.m. - 5 p.m. Using the inmate visitation kiosks.
  • Create an account by visiting HomeWav.com.
  • Or, downloading the free mobile app on your phone. (Select "Sign up here" option.)
• Approval Process:
  • Must include a clear picture of the registered visitor.
  • Must include a clear legible picture of visitor’s driver’s license – we must be able to read and verify.
  • Verification of no existing reasons to keep individuals separate.
  • Incomplete, inaccurate, out of focus pictures, are reasons for denial and will prolong the approval process. Please double check your information is accurate.
• Suspension/Termination of access:
  • Visitors found to be in violation of the visitation rules will have their access either suspended or terminated completely, dependent upon the violation. It is the visitors responsibility to read and follow the rules as agreed to when they create their account.
• Schedule an on-site visit:
  • All on-site visits must be scheduled at least 24 hours in advance via HomeWav.com, HomeWav mobile app, or HomeWav Visitor Support.
  • Click "Schedule on-site visit" and choose available time in green. (Inmate MUST accept/decline requested time in order for the visit to be scheduled.)
  • Receive confirmation.
  • Arrive just prior to scheduled time as visit will start promptly at the scheduled time.
    Note: if you are late arriving and starting your visit, your visit cannot be extended as all visits are for specific time periods and therefore cannot be extended into another time slot. Your visit will end at the pre-determined time within the time slot reserved.

Cost

• Onsite visitation is provided at no cost to the visitor or the inmate within specific visiting times.
• Offsite visitation is provided by HomeWav at a small cost to the visitor as noted on HomeWav.com and is available most hours that onsite visitation is not available. Cost of an offsite visitation session can many times be cheaper than driving to the Correctional Center as well as ease of use, making it the preferred method for many.

Drop-off items

Current medications (excluding medication not on formulary), glasses, contacts, medical equipment, seasonal clothing, one set of clothes for jury trial only.

Attorney Visits

Currently legal visitation is conducted via video-visitation. However, attorneys are allowed to visit detainees in-person during reasonable hours upon request. Attorneys should call the facility in advance to schedule.

A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.

Legal Calls or Video Teleconferencing

Remote visitation can also be scheduled via the HomeWAV Video Visitation Platform. Further assistance with the HomeWAV system can be obtained on their website HomeWAV.com or by calling 1 (314) 764-2872. Privileged calls must be set up in advance. Legal authority must register an account with HomeWav using person, and a land line office number that can be verified. No use of mobile numbers allowed.

Consular Visits

Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (701) 772-1972.

Clergy Visits

Clergy may visit detainees at any reasonable time but must make prior arrangements with the Reception Office, Monday through Friday 8 a.m. - 5 p.m.

Visiting Restrictions

• All family or other social visits are non-contact video visits.
• No firearms or weapons of any kind are permitted in the facility.
• If visitors are or appear to be intoxicated, visitation will not be allowed.
• All visitors are subject to search while in the facility.
• Visitors are not allowed to pass or attempt to pass any items to detainees.
• Visitors are not allowed to carry any items into the visitation area.

Search Procedures (prior to or during all visitations)

All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.

Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.

When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.

If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail.

A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. To ensure delivery prior to departure, before sending packages to detainees: 1701 N Washington St. Grand Forks, ND 5823, confirm travel/release with ICE Deportation Officer.

Adding Funds to an Inmate's Account

Via the web at TurnKey corrections you can put money on an inmate's account which can be utilized for commissary or purchasing phone or messaging time.

Inmate Mail

• Mail will be received and mailed Monday through Friday, excluding holidays.
• There is no limit to the number of letters. Incoming mail and all enclosures are inspected for contraband. Letters that have lipstick, perfume, and/or other items other than postage and addresses will not be accepted.
• All incoming mail must have a return address. Any rejection of unacceptable material will be placed in addressees’ property basket.
• All outgoing mail will be inspected. Envelopes must have a proper return address and the addressee clearly written. No other writing shall be on envelopes. Indigent inmates will be allowed two one (1) ounce outgoing letters per week. No excess postage letters or packages will be allowed. Any other items mailed out will be at the expense of the inmate.
• Mail to/from inmates in another facility is not allowed without the approval of Administration from both facilities.

Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

The facility has a responsibility to protect the privacy and other rights of detainees and members of the staff. Therefore, interviews will be regulated to ensure the orderly and safe operation of the facility. Ordinarily, live television or radio interviews will not be permitted in the facility. For media inquiries about ICE activities, operations, or policies, contact the ICE Office of Public Affairs at ICEMedia@ice.dhs.gov.

Personal Interviews

A news media representative who desires to conduct an interview with a detainee must apply in writing to the St. Paul Field Office Field Office of Enforcement and Removal Operations, indicating familiarity with an agreement to comply with the rules and regulations of the facility as provided to that person by staff.

Detainee Consent

A detainee has the right not to be interviewed, photographed, or recorded by the media. Before interviewing, photographing, or recording the voice of a detainee, a visiting representative of the media must obtain written permission from that individual.

All FOIA and Privacy Act requests must be submitted on form G-639 (Freedom of Information / Privacy Act Request) or in letter format. All requests must contain the original, notarized signature of the subject in question. Please complete the form G-639 thoroughly and if writing a letter, be sure to include the full name, any other names used, date of birth, place of birth, A-Number of the non-citizen you are seeking information about, as well as your full name, address, and telephone number, so that we may contact you if we have any questions.

Mail your FOIA or Privacy Act request to:

U.S. Immigration and Customs Enforcement
Freedom of Information Act Office
800 North Capitol Street, NW, Room 585
Washington, D.C. 20536

Phone – 1-866-633-1182
Email – ICE-FOIA@dhs.gov

We strive to provide quality service to people in our custody, their family, friends, and to their official representatives. If you believe that we have not lived up to this commitment, we would like to know. If we have met or exceeded your expectations, please let us know that as well. To comment on the services provided at this office, please write to:

Field Office Director, Enforcement and Removal Operations
U.S. Immigration and Customs Enforcement
1 Federal Drive, Suite 1640
Fort Snelling, Minnesota 55111

If you feel that an ICE employee or contract services employee mistreated you and wish to make a complaint of misconduct, you may:

Contact the Field Office Director:

Field Office Director, Enforcement and Removal Operations
U.S. Immigration and Customs Enforcement
1 Federal Drive, Suite 1640
Fort Snelling, Minnesota 55111
(612) 843-8600

Write the Office of Professional Responsibility:

Director, Office of Professional Responsibility
U.S. Immigration and Customs Enforcement
500 12th Street, SW
Suite 1049
Mailstop 5099
Washington, DC 20536-5005

Contact the ICE OPR Integrity Coordination Center (ICC):

1-833-4ICE-OPR
ICEOPRIntake@ice.dhs.gov

You may also contact the Department of Homeland Security, Office of Inspector General:

DHS Office of Inspector General
Attn: Office of Investigations - Hotline
245 Murray Drive, Building 410 Stop: 2600
Washington, DC 20528
Call: 1-800-323-8603
Fax: 202-254-4292
DHSOIGHOTLINE@DHS.GOV