- Contacting a Detainee
- Legal & Case Information
- Hours of Visitation
- Sending Items to Detainees
- Press & Media
- FOIA
- Feedback or Complaints
If you need information about a detainee that is housed at this facility, you may call the Atlanta Field Office at (404) 893-1210 between the hours of 8 a.m. and 4 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.
If you need to get in touch with a detainee due to an emergency, you must call Chaplain D. Bowen at (770) 305-8000 Ext. 122 and leave the detainee’s full name, alien registration number, telephone number where you can be reached and a brief description of the reason for the emergency call. He or she will be given your message pending verification of emergency.
Immigration Court
For information about a matter before the immigration court, you may call 1-800-898-7180 to speak with them directly. Applications for relief from removal and other applications requested by the immigration judge must be filed directly with the immigration court.
Board of Immigration Appeals (BIA)
For information about a matter before the Board of Immigration Appeals (BIA), you may call (703) 605-1007 where you can obtain automated information or speak with a live representative during office hours.
Legal Help
Click the link for a list of pro bono representatives nationwide who might be able to assist you.
To Post a Delivery Bond
Delivery bonds are posted when a person has been taken into ICE custody and placed into removal proceedings while in the United States. The person posting the bond must show proof of identity (valid Government-issued photo identification, passport, military ID, LPR card, driver’s license, etc.). This person (the obligor) is responsible for ensuring that the alien presents them self before an officer or representative of this agency whenever a request is made.
Bonds for aliens detained by ICE may be posted at ICE ERO bond acceptance offices nationwide, Monday through Friday (except public holidays) between the hours of 9 a.m. and 3 p.m., local time. For a list of ICE ERO bond acceptance offices nearest you or for bond information, click here. You must have the last name of the detainee and alien registration number before calling. Acceptable forms of payment to post a bond are money orders, cashier’s checks or certified checks. For all bonds $10,000 and over, the only accepted method of payment is a single cashier or certified check. Payments must be made payable to “U.S. Department of Homeland Security” or “Immigration and Customs Enforcement.”
Submitting a G-28
G-28s filed on behalf of detained non-citizens at this facility can now be accepted through the online platform ERO eFile. Facility staff will not have access to ERO eFile at this time; legal representatives should download copies of their submitted G-28 for any in-person or remote legal visit.
Social Visits
Day | Time |
---|---|
Visitation for Male Detainee Population | |
Monday – Thursday | 12:30 p.m. – 4:25 p.m. |
Visitation for Restricted Housing Unit (RHU) Detainees | |
Tuesday (Only) | 1 p.m. – 4:45 p.m. |
Note: Detainees in Administrative and Protective Custody are allowed visitation on the same basis as those in general population. | |
Visitation for Female Detainee Population | |
Friday (Only) | 12:30 p.m. – 4:25 p.m. |
- To ensure adequate time to process visitors through security, all visitors must arrive 15 minutes prior to the scheduled visit time.
- Visitors must present a valid verifiable / non-expired government-issued picture identification card to enter the facility.
- Visits shall not exceed 30 minutes unless otherwise approved by the Facility Administrator or designee.
- Two (2) adult visitors per detainee are allowed on a first come, first serve basis. The number of children allowed will be based on space availability.
- All visitors under the age of eighteen (18) will be accompanied by an approved adult or access to the facility will not be granted. Visitors under the age of eighteen (18) do not need an approved visitation form.
- Note: Teenagers ages 13 – 17 years of age are recommended to provide a birth certificate, state identification card or student identification card as proof of age verification.
Attorney Visits
Legal representatives of detainees are authorized to visit their clients during the following hours:
Monday through Friday from 9 a.m. to 9 p.m.
Any exceptions must be authorized by the Facility Administrator or designee.
A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.
Consular Visits
Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer in charge of the facility can be reached at (404) 893-1210.
Clergy Visits
Clergy may visit detainees, but must make prior arrangements with the Chaplain’s Office at (770) 305-8000 Ext. # 122 or email at dbowen@geogroup.com.
Visiting Restrictions
- All family or other social visits are non-contact.
- No firearms or weapons of any kind are permitted in the facility.
- If visitors are or appear to be intoxicated, visitation will not be allowed.
- All visitors are subject to search while in the facility.
- Visitors are not allowed to pass or attempt to pass any items to detainees.
- Visitors are not allowed to carry any items into the visitation area.
Search Procedures (prior to or during all visitations)
Immediately before and after each visit, visitation officers assigned to the visiting area will conduct a thorough search to detect any contraband; this includes the attorney/contact visitation areas. Detainees will not be permitted in the area until the search is complete.
Sending Mail
Letters sent to detainees must include the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.
Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.
When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.
Sending Money
If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail.
Sending Packages
A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the Property Clerk, Mr. James Palmer at the facility at:
CONTACT DETAILS: Robert A. Deyton Detention Facility
P.O. Box 730
Lovejoy, GA 30250
Phone Number: (770) 305-8000 Ext. # 239
Email: japalmer@geogroup.com
Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted. Please notify Detainee Property Clerk in advance of any luggage / packages arriving at the facility in advance.
The facility has a responsibility to protect the privacy and other rights of detainees and members of the staff. Therefore, interviews will be regulated to ensure the orderly and safe operation of the facility. Ordinarily, live television or radio interviews will not be permitted in the facility. For media inquiries about ICE activities, operations, or policies, contact the ICE Office of Public Affairs at ICEMedia@ice.dhs.gov.
Personal Interviews
A news media representative who desires to conduct an interview with a detainee must apply in writing to the Atlanta Field Office, Office of Enforcement and Removal Operations, indicating familiarity with and agreement to comply with the rules and regulations of the facility as provided to that person by staff.
Detainee Consent
A detainee has the right not to be interviewed, photographed, or recorded by the media. Before interviewing, photographing, or recording the voice of a detainee, a visiting representative of the media must obtain written permission from that individual.
All FOIA and Privacy Act requests must be submitted on form G-639 (Freedom of Information / Privacy Act Request) or in letter format. All requests must contain the original, notarized signature of the subject in question. Please complete the form G-639 thoroughly and if writing a letter, be sure to include the full name, any other names used, date of birth, place of birth, A-number of the alien you are seeking information about, as well as your full name, address, and telephone number, so that we may contact you if we have any questions.
Mail your FOIA or Privacy Act request to:
U.S. Immigration and Customs Enforcement
Freedom of Information Act Office
800 North Capitol Street, NW, Room 585
Washington, D.C. 20536
Phone – 1 (866) 633-1182
Email – ICE-FOIA@dhs.gov
We strive to provide quality service to people in our custody, their family, friends, and to their official representatives. If you believe that we have not lived up to this commitment, we would like to know. If we have met or exceeded your expectations, please let us know that as well. To comment on the services provided at this office, please write to:
Field Office Director, Enforcement and Removal Operations
U.S. Immigration and Customs Enforcement
180 Ted Turner Drive, SW
Atlanta, GA 30303
If you feel that an ICE employee or contract services employee mistreated you and wish to make a complaint of misconduct, you may:
Contact the Field Office Director at:
Field Office Director, Enforcement and Removal Operations
U.S. Immigration and Customs Enforcement
180 Ted Turner Drive, SW
Atlanta, GA 30303
Write the Office of Professional Responsibility:
Director, Office of Professional Responsibility
U.S. Immigration and Customs Enforcement
500 12th Street, SW
Suite 1049
Mailstop 5099
Washington, DC 20536-5005
Contact the ICE OPR Integrity Coordination Center (ICC):
1-833-4ICE-OPR
ICEOPRIntake@ice.dhs.gov
You may also contact the Department of Homeland Security, Office of Inspector General:
DHS Office of Inspector General
Attn: Office of Investigations - Hotline
245 Murray Drive, Building 410 Stop: 2600
Washington, DC 20528
Call: 1-800-323-8603
Fax: 202-254-4292
DHSOIGHOTLINE@DHS.GOV