ERO eFile’s Detention Facility Appointment Scheduler (DFAS)

Current or prospective legal representatives and their legal assistants including: attorneys, EOIR accredited representatives, law graduates/students based in the United States. Legal assistants may also schedule legal visits with the approval of a supervising legal representative consistent with ICE’s detention standards (PBNDS 2011 Section 5.7 or NDS 2019 Section 5.5). Law graduates/students will require approval from a supervisor if there is no G-28 on file.

See participating list. You may see a “Schedule Legal Visit” button in your ERO eFile account, however the scheduling functionality will only be available if your client is currently in a detention facility that is participating in DFAS. You can review all participating facilities here or in your ERO eFile account (view list in the navigation toolbar).

Yes, to schedule a legal visit online at participating facilities, you are required to register and have an ERO eFile account. Registered users can schedule representational and pre-representational visits via ERO eFile. If you do not yet have a G-28 on file, you can select pre-representational visit in the appointment. For visits where there is no G-28 on file, registered users are still required to provide additional documentation consistent with ICE’s detention standards (PBNDS 2011 Section 5.7 or NDS 2019 Section 5.5).

In-person or remote visits. Click the link to the participating facility to view the facility’s visitation procedures to review what is currently available on eFile at the facility.

Yes, for standard length visits (as set by the facility). Extended time visits (visits usually 2 or more hours) require facility approval.

In addition, law graduates or students that require approval (no G-28 on file), and all legal assistants must have their appointments approved by a supervising legal representative.

Standard appointments can be scheduled up to 14 days in advance, but no later than 24 hours before the appointment time. Extended time visits must be scheduled 72 hours in advance and up to 14 days in advance; they also require facility approval.

Please reference the facility webpage on www.ICE.gov for information on how to contact the facility if an urgent situation arises or with special requests. In exigent circumstances, the facility may be able to accommodate a visit scheduled under 24 hours.

You will not be able to provide a list of clients for whom you would like to schedule appointments. An appointment will need to be made for each client. If you have a G-28 on-file, click the button “Schedule a Visit” next to the G-28 listed on your dashboard. This will automatically pull in your client’s information.

List your special equipment request or the accommodation requested in your appointment details. Please contact the facility directly to seek approval for your request or arrange the accommodation in advance of your visit.